Contact Us

Within our service framework, in practical terms, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Contact Details

Within our service framework, for customers using this store, email: Support@bydrshf.shop
Phone: (301) 511-7886
Physical address: 620 Mallard Ave, Durham, North Carolina, 27701, US

Faster Support

Within our service framework, when using our services, include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Customer Service Hours

Within our service framework, for clarity, monday to Friday, 9:00 AM–5:00 PM (America/New_York). Messages received outside these hours are reviewed on the next business day.